Shipping policy
I ship from Penticton or Keremeos, BC, throughout Canada.
I ship once weekly. Most items are shipped via Canada Post, Purolator or Chit Chats with tracking and insurance. I cannot be responsible for items while they are in the possession of Canada Post or courier company, and I cannot guarantee their delivery times.
Tracking and insurance are included for all purchases. Signature may be required at delivery for orders valued over $200. In the event of loss, theft or damage while in transit, the customer must contact me within 48 hours of the package being marked as delivered. I may replace items at my discretion under certain circumstances of defect or damage. In case of damage incurred during shipping, please take photos immediately of all damage of the item, as well as the packaging from all angles and email them to info@nestlingkids.com. I will work with you and the shipping company to come to a resolution.
Please double check your mailing address before completing your order. Should your order be returned due to an incorrect or insufficient address, you will be invoiced for the return shipping fee imposed by Canada Post/UPS/Purolator/Chit Chats + the new shipping fee + $2 in order to resend your order to the correct address.
LOCAL? I offer optional fabric pickup and order delivery within our delivery area
